If you are visiting the UAE, you might notice that it’s almost impossible to make video calls using WhatsApp or even use FaceTime.
This is because of local regulations and restrictions on such apps. The UAE government has established strict rules on using these applications for video calls, aiming to promote local and regional companies where they can exercise greater control.
If you are planning to tour Dubai or move there as a freelancer, ensure you are aware of some of the restricted applications and services.
Related: What is the Best eSIM to Choose in Dubai as a Tourist?
Beyond the communication limits, there’s an interesting economic strategy behind these restrictions.
By restricting some features of. apps by international companies and encouraging the use of locally developed VoIP apps, the UAE is nurturing a homegrown digital ecosystem where companies like Astra Tech and Etisalat can innovate and expand beyond messaging.
Many of these platforms now integrate payment gateways, government services, and e-commerce features, making them mini “digital hubs.”
This approach aligns with the UAE’s broader vision to support tech entrepreneurship and reduce dependency on international tech giants.
Related: Why the UAE Blocks Some International Services to Promote Local Businesses
Another overlooked trend is how these approved apps are evolving into “super apps” that do more than communication.
For instance, Botim, which we have listed below, has expanded into an app that allows for online shopping, bill payments, and even financial services, while GoChat Messenger allows users to send money abroad and manage Etisalat services.
Therefore, from a user’s point of view, when you choose a communication platform, you get more than that. You unlock other features that help with your day-to-day life, from paying your DEWA bills to managing subscriptions, all in one place.
In this article, I will outline some of the easiest and best alternatives to WhatsApp and FaceTime while in Dubai or the larger UAE.
7 Alternative Apps to WhatsApp in Dubai:
- Botim
Botim is a messaging app that allows one to chat with friends and in groups. It also allows one to have video calls. Botim is owned by Astra Tech, a company owned by an Emirati businessman. Some say this is one of the reasons why it has been approved by the Telecommunications and Digital Government Regulatory Authority (TDRA). With that said, it is a great alternative to WhatsApp and Telegram and offers high-quality video calls. - GoChat Messanger
This communication app is owned by Etisalat, the largest telco company in the United Arab Emirates (UAE). Apart from free video calls, the app allows one to make international money transfers, bill payments, and more. You only need a mobile number to register. - Telegram
Telegram is headquartered in Dubai, making it easier to use it as the infrastructure is based there. Telegram has a “Secret Chats” feature with end-to-end encryption, allowing your chats to be private. - Comera
This is another alternative that is based in Abu Dhabi. According to their website, calls made through Comera are secured by an end-to-end encryption feature, which ensures that no third party gets access to them. Talk freely. Comera doesn’t store any messages from your end, and they stay between you and the recipient. Once the messages are delivered, they are erased from our servers. - Google Meet
Google Meet is probably one of the easiest-to-use apps on this list. Almost everybody who has a smartphone has a Google account. And that’s all you need: a Google account and the Google Meet app. - Zoom
This is similar to Google Meet. You need to open an account with them to be able to set and schedule a video call. Enjoy clear audio and visuals with Zoom. It has a free plan as well as paid plans, depending on the features you want to have. - Microsoft Team
Teams has features such as video calls, chat, and file sharing. It’s especially useful for work, integrating seamlessly with other Microsoft apps.
Related: Travel Hack in Dubai: You Can Use WhatsApp Voice Notes
As much as using a Virtual Private Network (VPN) may seem like a nice hack, it is highly discouraged, as this may bring legal issues that may have negative repercussions, especially if you are a freelancer or foreigner.
It’s also worth noting that the restrictions on voice and video calling apps apply across the entire United Arab Emirates, not just in Dubai.
Whether you’re in Abu Dhabi, Sharjah, Ras Al Khaimah, or Fujairah, the same rules are enforced under the Telecommunications and Digital Government Regulatory Authority (TDRA).
This nationwide policy ensures consistency in regulation but also means travelers and residents across all Emirates need to rely on approved apps like the ones mentioned above.
