Office Location
Etihad Airways opened a new office in Nairobi, Kenya, located at the Global Trade Center (GTC) towers in Westlands, Nairobi. The office is operated through Etihad’s General Sales Agent ITVAR Travel.
This comes after Etihad resumed direct flights from Abu Dhabi and Nairobi in late 2024.
Related: Etihad Airways Resumes Direct Flights to Nairobi
Etihad is the United Arab Emirates’ flag carrier and is based at the Zayeed International Airport.
Related: These are the UAE-Based Airlines
Etihad Airways Contact Information
Below are the contact details of Etihad Airways in Nairobi:
Address: 2nd Floor, Global Trade Center (GTC) – Main GTC Tower, Westlands Area, Nairobi
24/7 Call Center: +254 20 389 2424
Reservations: +254 750 330 358, +254 732 673 128
Flight Prices
Etihad’s flight prices are quite affordable compared to rivals such as Emirates and Qatar.
On average, ticket prices range between Ksh 50,000 and Ksh 80,000 for a return ticket from Nairobi to Abu Dhabi in economy class.
Related: Will Etihad Lure Passengers Away from Competitors such as Emirates & Qatar?
Another positive thing Etihad has is their easy to use help centre. Whether it is booking a flight or requesting their refund, their support agents are ready to assist.
Related: Having Trouble Getting a Refund For your Etihad Flight? Here is What to Do
Terminal Information
For all Etihad Airways departures from Nairobi, you will find yourself at Terminal 1B. Make sure to double check your itinerary and head to the correct terminal and gate for a smooth journey.
