Emirates, the world’s leading airline has opened its first retail store in Africa located in Nairobi, Kenya.
It’s the fourth store in the world, following those in the UAE, Hong Kong, and the United Kingdom.
Location
The store is located at The Cube along Riverside Drive.
Purpose of The Store
The Emirates World Store is a retail outlet where you can purchase tickets, book accommodations and tours, and experience the airline’s exceptional customer service firsthand. Later in this article, you’ll find a list of services available at the store.
Selling an Experience
Within the store, they have recreated the Airbus A380 Mini Bar, which they said will be fully stocked with drinks and snacks like inside the A380.
At the entrance, there is an interactive screen that you can use to book flights, accommodation, and tours. Then, you can head to one of the desks to make payment.
They also have a screen that you can use to take a selfie, choose a background out of 4 options and send it to yourself.
What Services Can you Get from This Store
These are the following services that you can get by visiting the Emirates
- Purchase of Emirates tickets to any of their destinations.
- Processing of a UAE Visa. Note that they only process UAE visas when you also make your accommodation bookings with them.
- Book activities and travel experiences.
- Travel tips and advice
Emirates has been flying to Kenya since October 1995 and this is truly a show of how much it values its presence here but also shows its confidence in the Kenyan market.
A lot of Kenyans over the years have invested in Dubai and that has also increased the number of people traveling between UAE and Kenya. There are 2 daily flights to Dubai from Kenya via Emirates.
Related: How to Get a UAE Visa as a Kenyan
